Tuesday, August 23rd, 2005

Apple Rocks!

Yes, it does. Well, technically, they do :)

My PowerBook got sick. Its USB ports went numb and, somehow, the crippled logic board was affecting the whole shit. The trackpad froze, the entire OS froze. Restarting would give me the black screen treatment, booting from the install disk was taking forever, all kinds of force boots, safe mode boots and the likes were taking ages or were joining the give-Dali-the-black-screen-treatment party and so on.

My Powerbook went into a coma.

Exactly six days before the trip to Europe… Tragedy!
Six days, with a weekend included… Four working days and the terrifying revelation of having to go traveling without my laptop… No e-mails, no internet, no iPhoto… Terrible terrible tragedy!

And then it all ended, as suddenly as it started.
Saturday morning, a phone call from the Apple Store downtown — in Shibuya — and the Genius at the other end of the line telling me that they’d fixed my PowerBook and I could come to pick it up whenever I wished.
Three days! Only three days it took for them to replace the logic board, fix the fan — which I had no idea was actually acting weird as well — test the beast and send it off back to the Apple Store.

So yeah, these guys rock! Big time!
And yeah I will have my PowerBook with me on this trip, I will have e-mail and internet and iPhoto :)

And they weren’t only fast, they were free of charge too — AppleCare rocks as well. This saved me at least a couple of hundreds — in your favorite currency — and whatever else I would’ve been forced to spend with internet cafés and shit…

So yeah again, Apple rocks! It does and they do!

And I’m a rocking satisfied customer, rocking my PowerBook, soon to be rocking into a rocking airplane heading to Europe :)

Posted on Tuesday, August 23rd, 2005 by Dali, under Miscellaneous [RSS]

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